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Shipping and Delivery

We understand that you want your order delivered quickly and securely. As many items are made to order, shipping times can vary between 1-7 days from your order date. To ensure you get the best deal, shipping cost is based on alot of different variable and we do our best to offer the most affordable rates we can and special offers on shipping whenever we can.  At this time we are only shipping to the U.S. If you are looking for international shipping please reach out to us so we know there is a demand. 

Returns and Refunds

At EmoFriends, we offer a 14 day return policy on all items. All items must be unused and in original packaging, clothing  and jewelry which must have original tags with the item. If your item is delivered broken or defective, please reach out to us and we will make it right. Please email us at contact@emofriends.online with your order number to start your refund. 

Payment Options

We offer multiple payment options to make your shopping experience convenient. Our payments are secure and we do not store or have access to your card information. We accept debit and credit cards, PayPal, and various split payment options like Afterpay, Klarna, and Sezzle.

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